Tired of wasting time in checkout queues? Fed up with long supermarket lines that ruin the perfect day of shopping? Today we are going to make that experience a thing of a past – introduces its innovative computer vision technology for cashier-less checkouts. 55% of US online shoppers refuse to shop in-store because of checkout lines
The Growing Need for Cashier-less Stores
Retail as we knew it is long gone – 2018 is the year when experience, not price, becomes key to making shoppers happy. The staggering 66% of UK adults – the equivalent of 33.4 million people – are frustrated with the supermarkets, Ubamarket’s Retail Trends Report 2018 concluded.
The most significant barrier to the seamless in-store shopping experience proved to be long checkout queues. For instance, 73% of the shoppers across the UK have changed their mind and decided not to buy something after seeing the size of a shop’s queue. The survey, conducted by 451 Research and commissioned by Adyen, also found out that 55% of US online shoppers refuse to shop in-store just because of checkout lines.
Some of the companies are addressing the issue by applying technology innovations to the mundane task of shopping.
Earlier this year Amazon opened its checkout-free Amazon Go shop in Seattle and is currently considering Chicago and San-Francisco as the next locations despite the rising security and privacy concerns. Another technology – Scan & Go service for cashier-less shopping – was being tested in Walmart stores around the USA since 2014 but was abandoned in May 2018 due to low participation. The Chinese market of unmanned stores experienced a boom during 2017 but many outlets closed in the first quarter of 2018 due to high installation and maintenance costs along with financial and legal problems.
However, the reasonable demand for shopping convenience is still overlooked by most retailers over and over again, despite the fact that failing to meet customer expectations has the most direct impact one can imagine – the US retailers lost staggering $21.9bn in potential sales during 2017 because shoppers abandoned a purchase due to long lines which are defined as any wait longer than five minutes, the analysts at 451 Research estimated.
The obvious conclusion is that the retail industry is desperately looking for the means to provide fast, cheap and convenient in-store checkout. And we are ready to suggest one.
Computer Vision Powers Cashier less Checkout
What if the products you buy never needed scanning – neither by you nor by the cashier? Sounds crazy, right? Well, now it doesn’t, thanks to our R&D engineers who developed a PoC of fully automated, non-intrusive technology for cashier-less shopping.
The video below demonstrates how our computer vision approach allows us to detect and count products on the checkout counter in real-time with the single camera mounted above the conveyor.
Benefits of Computer Vision Powered Checkout
Our cashier-less technology allows both big supermarkets and small convenience stores to provide their consumers with a seamless shopping experience without pausing the business operation for upgrading the checkout area.
The benefits include:
Fast and convenient in-store checkout
Customers can actually put items side-by-side and let them be counted all at once rather than have a cashier scan one item at a time. We can scan over 130 items in a minute and spare the customers the frustrations often encountered with traditional point-of-sales and self-checkouts.
Therefore our approach ensures the growth of the store attendance, the checkout conversion rate, and the average shopping cart price that increases the overall store profit.
Responsive store management
Our solution allows switching between cashier operating mode and computer vision-assisted checkout-free mode. The manned checkouts may be optimized to handle exceptions, scan big items or new products while computer vision mode can free the staff to do more service-oriented tasks in the store.
Zero risks to consumers data privacy
Just Walk Out Technology employed by Amazon Go stores raises a lot of reasonable concerns regarding data protection. People are not always willing to give up their privacy in exchange for non-stop surveillance facilitating fast checkout. Moreover, most unmanned stores require customers to use their mobile apps in order to enter the store, worsening the global tendency of smartphone addiction.
Our technology helps businesses avoid those issues. Since our approach does not require customer identification it does not pose threats to consumers privacy and does not track their purchasing behavior.
Reduction of transaction time and operational costs.
Our cashier-less technology allows your store to be always open, with the right staffing at the right time. It reduces losses from checkout shrink, attracts more customers and improves the overall retailer-customer relationship.
Create computer vision for your security department today and make it stand out. To start our trial: Click Here